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This website and/or mobile application (“Platform”) is owned and operated by TLG Techfit Private Limited (“Alpha Coach”). At Alpha Coach we recognize the importance of protecting your Personal Information. and will process any data/information collected from you in a fair and reasonable manner and ensure your privacy is maintained at all times.
This Privacy Policy is applied to Personal Information (as defined hereinbelow) collected, processed and used by Alpha Coach through this Platform.
This Privacy Policy is compliant with Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPDI Rules”). Please take a moment to read our privacy practices carefully.
If you do not agree with the terms of this Policy, do not use the Platform our products or avail any of our Services.
Alpha Coach Evolve's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Alpha Coach evolve complies with the Google API Services User Data Policy, including the Limited Use requirements.
Use of Apple Health App Data
Alpha Coach Evolve uses HealthKit APIs to show the users the number of steps they have covered in a day in the app interface. The user also gets to compare the steps they have covered against the goal for the day.
  • Alpha Coach Evolve does not use information gained through the use of the HealthKit framework for advertising or similar services.
  • We do not disclose any information gained through HealthKit to a third party.
  • Alpha Coach does not sell information gained through HealthKit to advertising platforms, data brokers, or information resellers.
Limited Use
  1. We limit the use of data to providing or improving user-facing features that are prominent in the requesting application's user interface.
  2. We do not allow the transfer of data, except:
    1. To provide or improve your appropriate access or user-facing features that are visible and prominent in the requesting application's user interface and only with the user's consent.
    2. For security purposes (for example, investigating abuse).
    3. To comply with applicable laws.
  3. We don't allow humans to read the data, unless:
    1. It is necessary for security purposes (for example, investigating a bug or abuse).
    2. It is necessary to comply with applicable law; or
    3. The data (including derivations) is aggregated and used for internal operations in accordance with applicable privacy and other jurisdictional legal requirements.
What Personal Information do we collect?
Personal data or information collected from a person is categorised into two sub-categories i.e., (i) personal information (data which helps in identifying a person, such as name, address, IP address, etc.) (“PI”); and (ii) sensitive personal data or information (personal data which is more sensitive and requires higher degree of protection, such as password, financial information (such as bank account, credit card, debit card, payment instrument details), physical, physiological, and mental health condition, sexual orientation, medical records and history and biometric information) (“SPDI”).
Alpha Coach may collect the following type of PI and SPDI (collectively referred to as “Personal Information”) under the following circumstances:
CircumstancesPI CollectedSPDI Collected
When you visit, browse and/or use the Platform
  • your unique device identity;
  • the internet protocol address of your device; and
  • location.
When you contact our team through the Platform, complete an online form send us an email or give us feedback
  • Your full name;
  • Phone number;
  • Email address; and
  • Additional information provided by you when you contact us (pertaining to natural persons).
When you apply for a job through Careers section
  • Your full name;
  • Phone number;
  • Email address; and
  • Additional personal information provided by you when you provide us with your credentials.
Other Information we collect when you use our Platform:
In addition, the Platform may collect certain non-personal information automatically, including, but not limited to, the type of device you use, your unique device identity, the internet protocol address of your device, your operating system, the type of internet browsers you use, and information about the way you use the Platform. As is true of most mobile applications, we also collect other relevant information as per the permissions that you provide while using on your mobile device.
We use on our websites “Cookies” which are small text files stored on your devices that help us better understand user behaviour, tell us which parts of the Platform you have visited and measure the effectiveness of advertisements. Cookies enable us to speed up the navigation on our website, to adapt it to your needs and interests and to avoid the misuse of our services. Our server may thus identify your computer as soon as you connect to our website, so that you don’t have to log in every time you visit our website. We use permanent as well as temporary Cookies on our websites. These enable us to preserve and provide your personal settings or displays over a longer period (depending on each service) within the context of the service. Cookies are deleted automatically after a specified duration mentioned below. You may delete the Cookies at any time in the security settings of your browser. You can configure your browser settings according to your wishes and refuse to accept Cookies. But please note that you may not be able to use all functions of the website in this case. Details of the Cookies that are stored by our service in your browser.
How do we use your Personal Information?
We collect and process your Personal Information (i) either with your express consent; or (ii) under a contract to provide you with the details of our products; or (iii) to serve our legitimate business interest (such as: direct marketing). We do not store or process your Personal Information any longer than is necessary in relation to the purposes for which they were collected or ensuring compliance with applicable laws.
The following are examples of how we may use your Personal Information to:
  • Provide you with the information/services that you request from us.
  • Communicate with you and respond to your inquiries;
  • Inform you about changes in products;
  • Resolve consumer and product issues;
  • Improve your experience on our Platform based on the feedback and information we receive from you;
  • Prevent illegal activities and suspended fraud, address security/technical issues or respond to a government request;
  • protect against imminent harm to the rights, property or safety of the Platform and/or its users and/or the public as required or permitted by law; and/or
  • Meet legal requirements.
By using this Platform, you hereby authorize us to contact you via calls, mails and/or text messages on the contact details so provided, to furnish you with information with regards to the services and products of Alpha Coach. This authorization shall be licit for the mentioned purposes irrespective of whether you are registered with the National Do Not Call Registry (“NDNC Registry”).
You may submit your own comments, learning notes, keywords, tags, reviews and other similar information on the Platform (“User Contents”) which are visible for other users also. We reserve the right to store, process and use the User Contents that are visible to other users in anonymous form after the deletion of your user account also.
Will we share your Personal Information with 3rd parties?
We will not share or sell your Personal Information for commercial purposes to third parties (other than our service providers who are bound by similar obligation to protect your data). But we reserve the right to disclose your Personal Information if it is necessary to comply with applicable laws and regulations, court orders, governmental orders, to respond to warrants and other lawful requests, and finally to defend our legal rights and the rights of our business partners, employees and clients.
We may also use your Personal Information for the purposes of providing you with any services and service-related activities. In this regard, it may be necessary to disclose your Personal Information to one or more service providers of Alpha Coach providing services to fulfil your requests. By agreeing to this Privacy Policy, you are agreeing to your Personal Information being shared with such service providers.
We might engage data processors to carry out technical, logistical, and other functions on our/your behalf. Here is a [list of data processors] who carries out our data processing on the SPDI shared by work on our/your behalf. By agreeing to this Privacy Policy, you are agreeing to your Personal Information being shared with the data processors.
Data Sharing with Third-Party AI Tools, Models, and Compliance with Google API Services User Data Policy
Alpha Coach, in its steadfast commitment to user privacy and data security, hereby clarifies and affirms its adherence to the stringent standards set by the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules) of India. Furthermore, in compliance with the Google API Services User Data Policy, Alpha Coach explicitly assures that no user data, encompassing both Personal Information and Sensitive Personal Data or Information, is shared with any third-party artificial intelligence (AI) tools or AI models.
Our dedication to protecting user privacy extends to our full compliance with the Google API Services User Data Policy, particularly concerning the Limited Use requirements. This commitment ensures that the use, handling, and protection of data received via Google APIs are in strict alignment with the stipulated guidelines, thereby safeguarding user privacy and maintaining data integrity.
Through these practices, Alpha Coach reinforces its unwavering dedication to upholding the highest standards of user data privacy and security. We continuously review and update our data management strategies to align with evolving industry best practices and regulatory requirements, ensuring a secure and trustworthy digital environment for our users.
How safe is your Personal Information with us?
We have in place appropriate technical and organisational measures (that can be reviewed and approved by the User at the User’s request) to protect against unauthorised or unlawful processing of Personal Information and against accidental loss, destruction, damage to Personal Information.
The protection we provide is appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Information can be restored in a timely manner after an data breach incident). We regularly assess and evaluate the effectiveness of the technical and organisational measures adopted by us.
Since we have your Personal Information, what rights do you have?
Right to maintain updated and accurate information with us: The information we hold will be accurate and up to date. You can check the Personal Information that we hold about you by emailing us at admin@alphacoach.app. If you find any inaccuracies or errors, please [let us know], we will delete or correct it promptly, as per your request.
Right to know about changes in this Policy: We may periodically update this Privacy Policy. We will notify you if we make any changes to this Privacy Policy and such notification will be provided at least once a year (if you are not registered user such notification will be provided on the Platform).
Right to a breach notification: We will notify you and the relevant data protection authority/emergency response team without undue delay (and in any event in compliance with the required timescales set out in the relevant data protection legislation) on becoming aware of a Personal Information breach. We will also share the information on the Platform.
Right to opt out: We may partner with third parties to deliver and monitor advertisements. Our advertising partners may use cookies. These third parties are subject to their own privacy policies. If you would like to opt out of online advertising, please [let us know].
Contact us
If you have any grievance, questions or comments regarding this Privacy Policy, please feel free to contact our grievance officer (“Grievance Officer”) using the contact details mentioned below:
Name: Ketan Mavinkurve
Address: TLG Techfit Private Limited, 1st Floor Wework, Enam Sambhav, C - 20, G Block, Bandra Kurla Complex, Mumbai, Maharashtra 400051
Email Address: hello@alphacoach.app
The Grievance Officer shall upon receipt of such complaint - (i) acknowledge the complaint within 24 (twenty-four) hours and dispose-off such complaint within a period of 15 (fifteen) days from the date of its receipt; and/or (ii) seek/avail requisite advisory, order, notice or direction from the appropriate governmental agency, any competent authority or a court of competent jurisdiction. You can provide us with the requisite details of your grievance/the violation/ violative content or communication link, as may be necessary, to the email-id of the Grievance Officer.